ZIRUNON aims to provide a fair and transparent return and refund process.

1. Return Eligibility

Customers may request a return within 30 days of receiving the product. Items must be unused, undamaged, and in original packaging.

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Clearance or discounted items

• Customized or personalized products

• Hygiene-sensitive items once opened

3. Return Requests

To initiate a return, customers should contact support@zirunon.com with their order details and reason for return. Return instructions will be provided by our support team.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

4. Refund Processing

Once the returned item is received and inspected, approved refunds will be issued within 7–10 business days to the original payment method.

5. Damaged or Incorrect Items

If a product arrives damaged or incorrect, customers should notify us within 7 days and provide photos. We will arrange a replacement or refund.

6. Order Cancellation

Orders may be canceled within 24 hours after placement. Once processing or shipping has begun, cancellation is no longer possible.

RETURNS & REFUNDS POLICY